Consultant Spotlight: Jason Wang

Jason Wang is a Principal Consultant and Support Lead at Aquitas Solutions. Known for being able to solve anything, Jason is a jack of all trades.

JASON’S INDUSTRY EXPERIENCE

In 2003, Jason graduated from Georgia Tech with an Industrial Engineering degree. This field of study deals with looking at systems and processes to determine the most optimal ways to run an operation. Jason started out working with Computerized Maintenance Management Systems (CMMS), now referred to as Enterprise Asset Management (EAM).

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With over 14 years of Maximo consulting experience, Jason is a bit of an anomaly in that he has never had to “turn a wrench”. Despite this, Jason has had many mentors throughout his career who have that more traditional maintenance background that have helped guide him to the point where he is today. He is able to translate the Maximo software solution to the needs of his clients and discuss issues in a way that relates to the customer as if he has had traditional field experience.

BECOMING THE ‘GO-TO’ SUPPORT GUY

Jason initially joined Aquitas as a Functional Consultant in 2008. Most of the work he did dealt with identifying business requirements, applying them to the customer business processes and then configuring systems to meet those needs. Eventually Jason dove into the technical side as well, with the intent to understand all the facets of Maximo.

Coming to understand a little bit of everything, Jason became known as a jack of all trades.  CEO, Wayne Brisson saw the value in Jason’s ability and offered him a new role to manage Aquitas’ Maximo Support organization. Jason can solve almost any problem our customers bring to him, and if he can’t solve the problem he has been in the industry long enough that he knows the right person who can.

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THE EVOLVING CHALLENGES OF MAXIMO SUPPORT

When working with clients, Jason enjoys being able to answer unique and challenging questions that change depending on the day or the client. He also gets to build up relationships with customers in a way he would not be able to if he were working for a larger company.

Lately, he has found more instances where clients are requesting assistance with integration issues. Many clients today want to dip their toe into the EAM world, but expect all the bells and whistles to automatically match their business needs, especially where Maximo integrates with other systems.  As part of Support, Jason works with these clients to understand their business process, and come up with configuration and integration plans to make sure their Maximo system is successful in talking to those systems.

WHY AQUITAS FOR JASON?

Getting to work with good people, who are genuinely talented and knowledgeable, is the reason he has stayed with the company for over a decade.

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Want to request Jason for Maximo consulting services? Contact us!

 

Aquitas at LiveWorx 2018!

This was my first time attending LiveWorx, and the Aquitas teams’ first time as a Sponsor, Exhibitor, and Speaker. As a relatively new PTC partner, we were excited to dive in and establish ourselves in the PTC and ThingWorx community as an Elite Sponsor, gain exposure for our new Connected Maintenance solution, and build relationships with other partners, customers, and various integral members of the PTC team. I have to say…. this conference did not disappoint!


THE “XTROPOLIS” FLOOR

The Xtropolis floor was bustling non-stop with an air of excitement for this age of Digital

Transformation that we are in with the emergence of the Industrial Internet of ThingsIMG_5254.JPG (IIoT) and Industry 4.0. The Aquitas team felt right at home with our new Connected Maintenance solution that officially launched earlier this year.

Michael Hayes, our Director of Development, was busy showing demo after demo to customers, members of the PTC team, and curious neighboring IoT exhibitors. We have a pretty sharp demo (if I may say so myself!) to show how the integration between the leading industrial IoT technology of ThingWorx and IBM’s Maximo system allow you to listen to and respond to your assets in real time.

In the demo we apply pressure to a running motor, thus changing the conditions being monitored to a level that an alert is triggered to follow your maintenance processes. In our demonstration, a work order is generated in Maximo for maintenance to check on the asset, with all of the information from ThingWorx clearly accessible through Maximo.

Here is an exclusive sneak peak at our demo motor running with it’s Digital Twin overlay which displays conditions like vibration, humidity, temperature, RPMs, and more in real time.

With Connected Maintenance, we use advanced condition monitoring and anomaly management with automated workflow… As soon as a set of conditions is met that indicates a problem, automatically have a work order or service request generated in Maximo. Learn more about our Anomaly Management & Alert System. 


CUSTOMER PRESENTATION – “IoT in Maintenance”

 Nikolaus Despain, Senior Director Maintenance Operations at Leprino Foods,  was on-hand at LiveWorx to share a direct customer perspective on why it makes sense to get started now with IoT in maintenance, and how to turn small wins into huge returns on investment through transforming their preventive maintenance program.

“We can theoretically reduce our preventive maintenance activities by 50% per year. Just do the labor math. What would that mean to your organization?”

-Nikolaus Despain

Director of Maintenance, Leprino Foods

 


IGNITE SESSION – “Getting started with IoT: Think big, start small, act fast”

For me, the highlight of the conference was watching Ray Miciek captivate a crowd in the IoT Innovation Center during a 15 minute “Ignite Talk” that was included in our sponsorship, in which he would discuss the idea of getting started with IoT in maintenance. Our booth was close to the “theatre” where Ray’s talk was going to take place, and turnout had not been great at previous talks. We predicted Ray would have 6-8 people in the audience.

Instead it looked like this….

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What struck me was the fact that the entire crowd stayed and listened to the very last word. They would nod their heads in agreement to one of Ray’s ideas. They would signal to their colleague, “Are you hearing this?”

When Ray’s 15 minutes were up, there was a line of people waiting to talk to him.

What this tells me is that customers not only want to learn more about the Industrial Internet of Things, they are ready to look at solutions and figure out the best strategy to get started.

As Ray said in his presentation..

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Your assets are talking. There is hidden treasure on your plant floor. …. THINK BIG. START SMALL. ACT FAST.

Download Ray’s Presentation HERE

Need help getting started with IoT? Get started with a FREE ASSESSMENT

 

Consultant Spotlight: Gina Leonard

Gina Leonard is a staple in the Maximo community. Most Maximo customers have either worked directly with Gina or benefitted from Maximo applications that she designed. She is the perfect example of what separates Aquitas consultants from the pack. After joining Aquitas in 2015 as Principal Consultant, she quickly became a core asset to our team.

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GINA’S INDUSTRY EXPERIENCE

Like some of the best consultants in the industry, Gina started out working with Maximo as a customer in 1995 for Columbia Gas, where she discovered she had a knack for training. A PSDI consultant recognized Gina’s natural talent and made a suggestion that would turn out to be a life-changing career move: Gina should become a Trainer.

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Gina joined PSDI in 2000 and spent the next 15 years at MRO Software and IBM working in various areas of training, design, and customer facing projects. She eventually became a worldwide Support Specialist, supporting the whole Maximo product suite across every industry. It was in that role that Gina started to develop an expertise in supply chain. She quickly became the “go-to” supply chain person, so when the role of Supply Chain Designer/Architect for the entire Maximo product opened up, Gina was the obvious choice.

WHY LEAVE IBM FOR AQUITAS? 

Even though Gina loved her role as Supply Chain Designer/Architect, she missed the customer interaction. She had been wholly focused on supply chain at IBM and realized she missed working with the complete product suite. Gina would obviously bring her supply chain expertise anywhere she went, but she also wanted to get back into the full implementation of Maximo and working directly with the customers.

Gina looked at people she had worked with for the past 20 years like Gary Toft and Mike Lorden who were now part of the Aquitas team and very happy.

Knowing she had the full support of our leadership team, she made the transition in September of 2015.

GINA’S ROLE AT AQUITAS 

As Principal Consultant, Gina works primarily on large implementations. She just wrapped up a 9-site implementation and is now working on a 64-site rollout for a leading food distributor.

She also supports our entire customer base on supply chain issues. If another consultant needs to do a gap assessment, Gina will help make sure the right questions are being asked. She also does on-site customer visits and assessments to help our customers leverage Maximo to improve efficiencies. She is also still very active in the Maximo community.

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THE “TRUSTED ADVISOR” 

Gina truly embodies a “Trusted Advisor” role. She isn’t scared to challenge customers to think a different way if she believes something can be done better or an existing process can be improved. She can troubleshoot challenges within the organization and configure the tool to work with the customer’s business processes.

Gina is (obviously) particularly valuable when it comes to supply chain and the transactional data involved that has a direct effect on the company. We need to have flexibility to accommodate the many different ways that customers want to implement Maximo when hooking up to their financial systems. Gina is your partner to figure out how to meet the needs of the “business users” that are directly impacted by what happens in Maximo, while ensuring you are still delivering the best solution for your end users.

Want to request Gina for Maximo consulting services? Contact us!

 

 

Get ready for the MUWG 2018 Spring Conference!

The Maximo Utility Working Group (MUWG) Conference is always one of my favorites, but I am especially excited for this year’s spring meeting, which is fittingly themed, “Walk… Run… Innovate: Maximo Basics to Breakthrough Technology.” The MUWG offers customers, partners, and IBMers a chance to come together to share new ideas and best practices with each other to drive innovation. Fuzzy Merritt from Duke Energy, a long-time, respected, and very active MUWG member said it best:

Customer quote benefits of MUWG

***Make sure you catch Fuzzy’s session at 2:45 on Wednesday, “Duke Energy’s Material Reservation Process”***

Here are some other things to look forward to on the Agenda:

  • Take a look behind the scenes of the new Maximo Work Centers with Pam Denny
  • Learn how to justify an upgrade with Clay Cook’s group discussion
  • Find out why you should stay current with Feature Packs and see demonstration of new functionality in the IBM Demo Room
  • VENDOR NIGHT! 

….Speaking of Vendor Night…..

 

Connected Maintenance Data Sheet
Download Data Sheet

Aquitas will be officially launching our new Connected Maintenance solution for Maximo. With customers already using the solution, we are ready to bring Connected Maintenance to every Maximo customer to help them add value to their maintenance operations & capabilities.

We will be showing live demos all night, so stop by Booth #9 to meet our team and learn how easily you can started monitoring your assets in real-time, preventing failures, and impacting your bottom line.

It should be a fun, productive, and educational couple of days down in Houston. I look forward to seeing everyone next week!

 

Does your data need some spring cleaning?

tulips-bed-colorful-color-69776.jpegAt TRIMax this past fall, Ray Miciek gave a great talk on Data Management that really resonated with me…and hopefully some customers too… He took us on a trip down memory lane to all of his different moves; from when he first moved in with his wife, all the way to present day when they moved with 4 kids, and clearly a lot more stuff.

Data Migration Experience
Here is a slide showing Ray’s moving progression

As I listened to him compare moving to Data Migration, I reflected on my own recent experience moving, and realized I needed to get ahold of my own inventory just like I tell customers to do. So with spring around the corner, I decided to do some spring cleaning on my own data, and take similar steps we would follow with customers to cleanse, classify, and enrich their data.

How did I get here in the first place?

My experience mirrors a typical customer story. Each time I moved, I brought with me things I no longer needed and stuff that no longer fit in the new space. I would accumulate more thing which I would then take to the next house, and so on. (If I’m being completely honest… there are a number of boxes we never even unpacked from our previous move. I don’t even know what’s in those boxes at this point.)

Each time customers migrate their data from one system to another, combine data from multiple systems, or go through an upgrade, data quality can be negatively impacted and customers can end up with obsolete, incomplete, incorrect, inconsistent, or illogical data.

Lack of system control and multiple plants/sites are also contributing factors to bad data. I made the mistake of letting  my husband help with some of the packing, and not only was there no method to how he packed boxes, the only thing he wrote on the boxes was whether or not they should just go in storage. (Thanks honey!)

What do I do now?

I threw away all of the boxes I haven’t opened in over 3 years……. Ok that’s a lie…. But I did throw away or donate anything we no longer use or want. Once the junk was gone, I could start developing my Schema and Classification to organize and categorize what I have. From there I could move into my Cleansing phase, which is where customers would standardize their Master Data, eliminate duplicates, and create data uniformity. For me, that meant categorizing all of my things, getting all new storage bins, and standardizing how I document what is inside each bin.

The last stage is Enrichment. For a customer that means sourcing any missing data, but for me it just meant I needed to fill in what I was missing. For example, when I looked at my now classified and cleansed home inventory, I realized I did not have any air filters or light bulbs that worked in the new house, nor did I know what kinds I needed. So I figured out what kind of air filters and light bulbs I needed and went on a Target run to get some pretty hand towels, a great smelling candle, a couple dog bones, and some wine only air filters and light bulbs.

What is the value?

For me the value was pretty simple. When a few light bulbs went out in my kitchen last week, I knew I had the right inventory on hand to replace them. I spent no time with a dark kitchen, and I know exactly how many more bulbs I have left before I need to reorder. For customers, managing your data and improving data quality can have so many positive benefits on your organization including reduced down time (MTTR & MTBF), faster retrieval of parts, better spend management, and reduction of maverick purchases to name a few.

How to get started?

One of the other things I have learned from moving is that it always takes a lot longer and is usually a lot harder than you expect. Just like moving, managing and cleansing your data is something no one actually WANTS to do. Lucky for you, Aquitas offers a Master Data Management solution that can do it for you. Get started with a quick and easy Data Audit, where we will extract data from your system, run an analysis, and provide a report with insight into the quality of your data, scope for improvement, and a detailed action plan.

Don’t wait – contact us today to get started!

 

 

 

Aquitas Blog ready to Go-Live!

This blog will feature a variety of authors that will share content ranging from the following:

  • Industry trends and Hot Topics
  • Quick Tips & Training directly from our Consultants
  • Maximo User Group recaps
  • Customer Highlights & Use Cases
  • News & upcoming events
  • Interviews with industry leaders
  • More!

Check in with us regularly for all of this new and exciting content.